Frequently Asked Questions
In this section we provide answers to the most commonly asked questions about our Center and what we offer. We hope you enjoy the information and share it with others. If you do not find what you are looking for, don't hesitate to get in touch.
- We have a very relaxed environment. Dress comfortably
- Limit caffeine intake the day of appointment
- Be sure that you are not hungry on arrival
- Arrive a few minutes early to fill in New Client Intake Form
How long are the appointments?
We generally call our sessions one hour or 90 minutes. The actual length of the sessions are 50 minutes and 80 minutes. This allows time between clients and also allows us to go over time when a client's situation warrants it without throwing off the schedule and causing inconvenience for the following clients.
For some biofeedback, coaching sessions and lab visits, we also have 30 minute sessions, which generally run about 25 minutes duration.
If the schedule allows, we may be able to add time during an appointment in 15 minute increments, so please ask your practitioner if you feel the need for more time.
Does health insurance cover payment of costs?
Coverage is dependent on your specific diagnosis and health plan. Many PPOs will cover neurofeedback at the Center as part of psychotherapy with one of our licensed therapists attending. Please call us for more details.
Sessions: Coordinated with your schedule
Appointments can be scheduled with the different practitioners based on your individual needs.
Our neurofeedback/biofeedback practitioners generally see clients Monday through Friday, 9 am until the last appointment starting at 5 pm, with some Saturday and Sunday appointments. We will occasionally see clients as early at 8:30 am. Neurofeedback is best done earlier in the day when the brain is not tired.
Our massage therapists see clients from 8 am until 8 pm most of the seven days of the week.
Our LABS, attended by tech and interns, are available at specific times during the week and weekends, and when two or more clients want to attend at the same time. Please let us know what time frames you are available and we will see if someone matches your request, or set your own time and bring along a client friend or family member!
All appointments are best scheduled in advance, but same day appointments are often available.